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Hande Terms of Service

Last updated: 08/02/2026

These Terms of Service (“Terms”), together with our Privacy Policy, form a binding agreement (“Agreement”) between you and us.

By accessing or using the Hande website, mobile application, or services, you agree to be bound by these Terms. If you do not agree, you must not access or use Hande.

If you are using Hande on behalf of a business or other legal entity, you confirm that you have authority to bind that entity to this Agreement.

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1. Definitions

Unless the context requires otherwise:

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“Account” means an account registered by a Customer to access and use the Service.

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“App” means the Hande mobile application available via the Apple App Store or Google Play Store.

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“Confidential Information” means information disclosed by one party to the other that is identified as confidential or would reasonably be considered confidential, excluding information that:

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  • is publicly available without breach of this Agreement; or

  • is independently developed without use of the other party’s Confidential Information.

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“Content” means all materials made available by Hande through the Service, excluding User Materials.

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“Customer”, “you”, or “your” means any person or entity that creates an Account and uses the Service.

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“Data Privacy Laws” means all applicable privacy and data protection laws, including (where applicable) 

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“Fees” means all fees payable for use of the Service, including subscription or transaction fees.

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“Hande”, “we”, “our”, or “us” means the Hande entity operating the Service.


Placeholder: Reid Global Technology Group, England

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“Service” means the job management, scheduling, quoting, invoicing, payments, reporting, and related features provided by Hande through the App or website.

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“Software” means the Hande software and any third-party software (including AI systems) used to provide the Service.

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“User” means any person authorised by you to access the Service through your Account.

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“User Materials” means all data, information, images, documents, customer details, and other materials uploaded or entered into the Service by you or your Users.

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2. Access to the Service

Subject to compliance with this Agreement, Hande grants you a limited, non exclusive, non transferable, and non assignable right to access and use the Service during the term of this Agreement.

You must create an Account to use the Service and ensure all information provided is accurate and up to date.

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3. Users and Account Security

You are responsible for:

  • maintaining the confidentiality of login credentials;

  • ensuring Users comply with these Terms; and

  • all activities conducted under your Account.

You must notify us immediately of any unauthorised access or security breach.

 

4. Fees and Payment

You agree to pay all applicable Fees in accordance with your selected plan.

Fees:​

  • may be charged per user, per feature, or per transaction; and

  • may change with advance notice.

Failure to pay Fees may result in suspension or termination of access.

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5. Acceptable Use and Restrictions

You must not (and must ensure Users do not):

  • use the Service for unlawful, fraudulent, or unauthorised purposes;

  • upload offensive, infringing, or misleading content;

  • attempt to reverse engineer or copy the Software;

  • interfere with or disrupt the Service;

  • resell or sublicense the Service without written permission; or

  • use automated systems (bots, scrapers) to access the Service.

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6. Content and Intellectual Property

All Intellectual Property Rights in the Service, Software, and Content are owned by or licensed to Hande/Reid Global Technology Group.

Nothing in this Agreement transfers ownership of any Intellectual Property to you.

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7. User Materials

You retain ownership of your User Materials.

You grant Hande a worldwide, royalty free licence to use, store, process, and display User Materials for the purpose of:

  • providing and improving the Service;

  • communicating with you; and

  • complying with legal obligations.

You are responsible for maintaining backups of your User Materials.

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8. Artificial Intelligence Disclaimer

Hande may use artificial intelligence and automated systems as part of the Service.

You acknowledge that:

  • outputs may be inaccurate or incomplete; and

  • decisions made using the Service are your responsibility.

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9. Free Trials

If a free trial is offered:

  • it is limited to one per customer;

  • access ends automatically at the conclusion of the trial; and

  • no warranties apply during the trial period.

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10. Third-Party Services

The Service may integrate with third party services (e.g. payment processors).

Hande is not responsible for third party services and you use them at your own risk.

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11. Term and Termination

This Agreement begins when you first access the Service and continues until terminated.

You may terminate at any time by cancelling your Account.

We may suspend or terminate access immediately if you:

  • breach these Terms;

  • fail to pay Fees; or

  • engage in unlawful or harmful conduct.

Upon termination, access to the Service will cease and your User Materials may be deleted after a reasonable period.

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12. Disclaimers

The Service is provided on an “as is” and “as available” basis.

To the maximum extent, Hande disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non infringement.

13. Limitation of Liability

To the extent permitted:

  • Hande’s total liability is limited to the Fees paid by you in the previous 1 month; and

  • Hande is not liable for indirect, incidental, or consequential losses.

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14. Indemnity

You agree to indemnify Hande against any claims arising from:

  • your misuse of the Service;

  • inaccurate User Materials; or

  • breach of this Agreement.

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15. Privacy

We collect and process personal information in accordance with our Privacy Policy.

You must ensure you have obtained all required consents to upload personal data into the Service.

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16. Confidentiality

Each party must keep the other’s Confidential Information confidential and use it only for purposes related to this Agreement.

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17. App Store Terms

If you download the App from Apple or Google:

  • their terms also apply;

  • Apple and Google are not responsible for the Service; and

  • Hande is solely responsible for support and claims related to the App.

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18. Governing Law

This Agreement is governed by the laws of the United Kingdom, and the parties submit to the exclusive jurisdiction of its courts.

 

19. General

  • This Agreement does not create a partnership or agency relationship.

  • If any provision is unenforceable, the remainder remains valid.

  • You may not assign this Agreement without our written consent.

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20. Contact

You can contact Hande at:
support@handeappm.com 

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